OSCA Subscription Fees: No refunds or transfers to other people.

Ethical Guidelines: When purchased, a receipt is sent back directly with the link to download one copy of the Ethical Guidelines. If a person has purchased multiple copies, the link will have embedded in it the number of copies that can be downloaded. No refunds and/or exchanges. All sales of the Ethical Guidelines are final.

Conference / Webinar Fees:  Delegates will receive a 50% refund (less a non-refundable $50.00 administrative processing fee) of the Conference/Webinar registration fee only if written notification is received in our office via e-mail to oscadesk@gmail.com no later than two (2) weeks prior to the start date of the Conference/Webinar. After this date, no refunds will be issued.

Exhibitors Fees:  Exhibitors will receive a 100% refund (less a non-refundable $100.00 administrative processing fee) of the Exhibitor fee if notification is received by email to oscadesk@gmail.com no later than 45 days prior to the start of the Conference. After this date, no refunds will be issued.

AQ Course Fees: Withdrawals prior to the commencement of the course date including those for medical reasons or ineligibility will result in a refund of the course fee (less a $100 administrative processing fee). The refund will be processed in approximately 10 business days. 

If withdrawal occurs after the commencement of the course and prior to midpoint of the course, a 50% refund (less a non-refundable $100 administrative processing fee) will be issued if written notification is received by email to oscadesk@gmail.com. Summer course midpoint will be 2 weeks; Fall/Winter/Spring courses midpoint will be 4 weeks. Should withdrawal from a course occur after the midpoint, no refund will be issued. No deferrals or resumption of AQ courses will be permitted to other sessions.